HRCI Professional in Human Resources – California (PHRca) Certification Practice Test

These questions are part of the practice quiz. Start practicing

• Which term means to obey requests, laws, or guidelines?
• What method sets compensation for employees on international assignments by comparing to home country standards?
• Which term describes a non-profit organization not connected with government that works to improve social or environmental conditions?
• Which term is used in statistics to show the frequency of different choices?
• In HR terms, what is the term for the total number of people in the organization’s workforce?
• Which term describes laws from one country that apply to its citizens even when they are traveling or living abroad?
• A method of paying expatriates that gives part of their salary in the currency of the home country and part of their salary in the currency of the host country.
• Non-material motivation which comes from personal satisfaction (for examples, job status, job satisfaction or human interest).
• What is the term for the gathering and analysis of important information related to a business acquisition or merger, such as assets and liabilities, contracts, and benefit plans?
• What term describes the ability to recognize different values and behaviors as cultural and not universal?
• Localization compensation strategy
• Which forecasting method involves a group of experts providing individual opinions which are later shared to reach a more objective decision?
• Which agency files affirmative lawsuits when employers refuse to comply with demand for payment?
• The degree to which formal processes and procedures define job functions and the organizational structure is called what?
• Which term is the process of identifying the number and type of employees needed worldwide, and searching for the best candidates?
• Which item is the official poster required by California law that explains wages, hours, and working conditions?
• A test, standard, or rule on which something is judged or measured is called what?
• What is the term for the return of an employee to the home country after living in another country?
• Which term describes the degree to which there is a clear hierarchy and unequal distribution of power in a culture?
• Learning a new job by watching another employee work.
• Which term is used to identify employees who can fill future vacancies based on past performance?
• Which term describes an organization that encourages employee development, innovation and continuous learning in order to remain competitive in the business environment?
• Which term defines the lowest and highest wages paid to employees who work in the same or similar jobs?
• Investment in programs to help current leaders become more effective and to build future leaders is called
• Which Wage Order covers the Amusement and Recreation Industry?
• Which topic must be included with sexual harassment prevention training?
• Which benefit helps employees cover the cost of educational courses completed?
• A group of employees with the same job who join together to ask their employers for things such as better wages, benefits, or working conditions is a
• Which term describes missing work after asking permission in advance, such as for vacation or a medical appointment?
• Which term refers to transferring certain business functions outside the organization so the company can focus on core activities?
• Requires anti-harassment training every two years for all employees employed by employers with five or more employees, and all government municipalities. Which law is this?
• The practice of trying to get a trial held in a location most likely to produce a favorable result is called what?
• Also referred to as the Labor Commissioner, ensures employees are appropriately paid for the work that they complete within California?
• Which exemption generally includes duties in selling or obtaining orders for products, services, or facility use and requires the employee to be at least eighteen years old?
• An arrangement where a multinational employee pays social taxes only to the country where they work is called what?
• Which term describes the image an organization presents to attract and retain staff and customers?
• Which operational approach has each country or unit using administrative services from a central source?
• What is another term used for an informal employment recruiter who searches for executive talent?
• California Continuation of Benefits Replacement Act requires California insurance carriers and HMOs to provide COBRA like coverage for employees of smaller employers (2-19 employees) not subject to COBRA. What is the abbreviation for this act?
• Which term describes assigning monetary value to environmental factors that are not typically included in financial valuation, such as air and water quality?
• Process of planning, implementing, and controlling operations, which begins with acquiring raw materials and continues to customer delivery and support.
• A plot used to display the relationship between two numeric variables with data points on a grid is called what?
• Which term describes feedback gathered from multiple sources such as peers, subordinates, supervisors, customers, and suppliers?
• The process of choosing the best candidate for a role is known as what?
• What term describes the values, language, rules, procedures, expectations, and processes that affect how employees think, act, and view the world within an organization?
• What term describes a company that recently began operating and is in an early phase of development?
• What term is the process of analyzing potential threats and deciding how to prevent them?
• Which term means taking steps to improve professional skills and create new opportunities?
• Extended pay stub retention beyond three years is commonly how many years?
• What term describes a method of conveying skills and knowledge, including classroom, distance, online, and on-the-job training?
• Which term refers to an organizational model where divisions or departments are organized by location in a specific country or region?
• Which term refers to a tax-qualified benefit plan with defined contributions that allows employees to own shares in a company?
• What is the Pension Benefit Guaranty Corporation (PBGC) established to do?
• Effective social qualities for communicating and building good relationships with different people.
• An evaluation of the strengths, weaknesses, and development needs of human resources required for organizational performance is called:
• Which term describes information that is conveyed by upper management to lower-level employees in the organization?
• One of these can be required by the employer to support an employee's request for a reasonable accommodation.
• Which term best describes the overarching process of helping people perform to the best of their abilities, which begins by defining a job and ends when an employee leaves the organization?
• Which HR practice focuses on assessing an employee's progress toward objectives and giving recommendations for improvement?
• Which term means not suitable to participate in a program or apply for a job?
• What term describes an arrangement in which a person or company operates a project or business in return for a fee?
• To return home from an international work assignment?
• Which term refers to statistics about groups of people such as age, gender, income, and ethnicity?
• The lowest and highest wages paid to employees who work in the same or similar jobs is called what?
• True or False: Employers may keep medical information for their own use but cannot share with third parties.
• Which term refers to a voluntary set of rules to help a company advance human rights and equality?
• Which term describes software that allows a human and a computer to share information?
• Process of measuring how much a job is worth.
• What term refers to written proof of earned authority, status, or rights, such as a university diploma or proof of passing a professional exam?
• Which term refers to the overall framework of rules and processes that govern a company's compliance?
• DIR is the abbreviation for which California department?
• An interview where candidates are asked questions about relevant past experiences.
• The amount of money between the highest and lowest amount paid for a particular job is called what?
• Which term best describes feedback collected from multiple sources to evaluate an employee's performance?
• Which California law states that there should not be discrimination against workers who are injured in the course and scope of their employment?
• Policies that reimburse employees' losses due to kidnapping or extortion in high-risk areas of the world.
• Which term refers to computer software that integrates information across an organization and manages relationships with customers, suppliers, and stakeholders?
• Which HR practice focuses on recruiting, integrating, developing, retaining, and attracting skilled workers to meet organizational needs?
• What term describes a communication method that a listener uses to interpret and evaluate information from a speaker?
• A set of written documents that prove an individual's qualifications, such as diplomas or exam results, is referred to as what?
• Which term is a measure of the middle of a statistical distribution?
• What term describes a method in which individuals or groups spontaneously find solutions to a problem?
• Which term describes the regular movement of employees across different functions or locations?
• California overtime rules state that overtime applies to hours beyond which thresholds?
• A written description of the principles, behaviors, and responsibilities that an organization expects of its employees is called what?
• Which of the following is a factor considered under the EPA?
• During the job application process, the ADA restricts asking about disability; after a job offer is extended, the applicant may be required to do what if all new employees in the same position undergo the same process?
• The process of attracting, screening, and hiring qualified people for a job is called
• What is the process of setting goals, measuring progress, and rewarding or correcting employee performance called?
• Which Wage Order addresses the Public Housekeeping Industry?
• The right and power to interpret and apply the law, often within a certain geographical region.
• Which term refers to someone who provides goods or services to another entity under terms specified in a written contract or verbal agreement?
• Who can contribute to creating a hostile work environment under discrimination laws?
• Culture that uses explicit verbal communication and builds relationships quickly
• Which term means intending to teach or demonstrate?
• What is the term for the process when employees leave an organization and need to be replaced?
• Which represents the DLSE in all legal matters?
• Outside Sales Person is exempt from California overtime if the employee earns more than 1.5 times the state minimum wage and more than half of compensation is in commissions.
• What does the acronym FTE stand for in HR metrics?
• Which of the following is explicitly listed as a Title VII protected class?
• Which poster is specifically intended to inform employees about sick leave entitlements under California law?
• A system of managing staff where employees have more than one reporting relationship. For example, they could report to a direct supervisor as well as a team leader.
• Which interviewing format asks candidates to describe how they handled past work experiences?
• A person or group in addition to those directly involved, such as a company that supplies outsourced services to an organization is called what?
• Under the Fair Employment and Housing Act (FEHA), before filing a lawsuit, an employee must obtain which document from the Department of Fair Employment and Housing?
• What term describes a process of exploring future innovative solutions for customers which draws upon logic, imagination, and intuition?
• A broad range of legal regulations that strengthen corporate accounting controls in the U.S. is known as what?
• What does comply mean?
• Which term describes the balance of tangible and intangible rewards that an employee receives for performance?
• Which term describes a salary band with a very large range between minimum and maximum pay?
• Which characteristic can be a Bona Fide Occupational Qualification?
• Which interview is traditionally conducted when an employee leaves the company to gather feedback about their experience?
• Which term describes a portion of a training program that can stand alone or be part of a series?
• What term describes the middle value in an ordered list?
• Which term refers to a business function that produces a single product or focuses on a single area?
• What term describes an employee who reports unlawful activity within an organization to people in authority?
• What is a reasonable accommodation?
• Which term describes an organizational arrangement where people with similar skills form the department or division?
• What term refers to the total number of right and wrong questions on an exam, excluding pre-test questions?
• Which term describes a process of evaluating a job's value based on its content rather than on salary?
• Which term is used to describe an organization-wide approach to continuous improvement of processes and quality?
• In organizational design, which structure is defined by grouping departments around products?
• What describes a process of listing tasks, duties, and responsibilities of an employee's role?
• Which term refers to a centralized, restricted network used within a company?
• Employees or other people who are citizens of the country where a person is working on an expatriate assignment are called:
• Which term describes the process of helping new employees learn the organization's policies, procedures, and culture?
• What is a perception based on observations that differs from a stereotype?
• What HR process encompasses selecting, hiring, and training people for specific jobs, as well as reducing the workforce when needed?
• What is the name of a data-driven approach aimed at reducing process variation and defects in business processes?
• Which term refers to an activity designed to correct previous inequality that may have existed for certain groups or classes of people?
• Which term refers to regulations that promote fair competition among businesses?
• Which term describes adjustments to pay based on changes in the cost of living in a location?
• What term refers to expenses such as maintenance, supplies, training, upgrades, and other costs in addition to the purchase price?
• Which term describes the practice of eliminating or reducing jobs due to downsizing or outsourcing?
• Which learning format is characterized by online activities where students and instructors are not online at the same time?
• An instrument used in employee selection to help assess job suitability is called a
• Which term refers to the overall promise to employees about the rewards and opportunities they can expect from the organization?
• The term describing communications that rely on explicit, direct language and written documents is:
• A function within an organization that focuses on implementing organizational strategy, as well as recruitment, management, and providing direction for the people who work in the organization is:
• Great ability and knowledge of some subject or activity.
• The California Act effective January 1, 1989 applies to the owners of buildings constructed prior to 1979 and requires notifying co-owners, employees, lessees, and tenants of asbestos presence. What is the act called?
• Employees that perform extremely good work and are highly valued by the organization.
• Which term describes a retention strategy to understand why employees stay with the organization and how they can be motivated to stay?
• Which term refers to money paid for work, including wages, commissions, bonuses, overtime pay, and pay for holidays, vacations, and sickness?
• Which term is used for the evaluation of an employee's performance over time?
• Which HR term refers to employees and their families who move from one location to another?
• Which term refers to a part of a document that provides more detail?
• If an employer is concerned that a disabled employee cannot perform the job safely because of a medical issue, the employer can require which of the following?
• Which term describes a compensation method in which employees receive stock-like benefits, including dividends, but do not actually own stock?
• Which term refers to gathering external pay and benefits data to benchmark compensation?
• Which term best describes an organization's ability to achieve financial goals, sustain growth, and maintain stability while paying expenses and debt obligations?
• Which unit represents the DLSE in all legal matters?
• A conversion of a raw score to a common scale that can be used for comparison is called what?
• Exempt Employees are described as employees whose duties involve office or non-manual work related to management policy or business operations, who exercise discretion and independent judgement, perform under general supervision, and earn a normal salary at least two times the state minimum wage.
• Which term describes an organization's techniques to keep its employees?
• One section of a training program which is presented alone or as part of a series of other units.
• Which term refers to regulations set by countries or legislative groups about the rights of people (different from common laws, which are set by judges)?
• What document lists the tax money owed to a government or legal body?
• One-time payment to cover extra costs of an international assignment
• Which law regulates most private-sector employee benefit plans?
• Which term is used to describe a test to measure a candidate's suitability based on personality traits and aptitude?
• Which term describes a method of education where students attend classes online or through computer-based platforms?
• Reasons or influences that lead to specific desired behavior such as commitment to a job or continuing efforts to achieve a goal.
• What term describes a warning given to an employee who violates organizational rules and may result in dismissal?
• What term describes the overall activity to attract and hire qualified people for a job?
• Which term best describes the act of pushing a plan or project forward in an organization?
• Which term describes the process by which goals established at a high level flow down as goals for departments and then for individual staff?
• Under FEHA, regarding religious observance, which statement is correct?
• Which practice involves an employee evaluating their own performance and development needs?
• Which term describes an agreement for a person or organization to own part of a company by providing start-up funds to the new business?
• Which is a legal document preventing an employee from starting a competing business or disclosing trade secrets for a specific period?
• Being exempt from the laws of the foreign country in which one is living (for example, foreign diplomats) is known as what?
• Which term describes a short description of the main purpose of an organization that does not change (unlike strategy and practices)?
• Which term describes an organization that views the whole world as one market and does not divide markets by country?
• What term refers to the procedure used when a company wants to hire a new employee to fill a position?
• The California Labor Code prohibits employers from requiring which type of test as a condition of employment?
• Which of the following is a protected class under Title VII?
• Under the Uniform Trade Secrets Act, protections apply to information that is:
• Which term denotes the process of moving an employee's job location to another region or country?
• Which term covers preparing, implementing, and monitoring the career path of employees with organizational goals in mind?
• Which strategy aims to improve current business processes by continuously reviewing and revising them?
• A method for improving the organization by continuously changing its practices, structures, and systems is known as what?
• Which term describes all amounts for labor performed by employees, regardless of how calculated?
• Which term describes the difference between a person’s native culture and a new culture, including the difficulty of adjusting?
• An explanation of the meaning of something; translating spoken language.
• Which option would be most accurate for making source code available for others to view and modify?
• What is the official name for the California act abbreviated as PAGA?
• Which learning style describes a person who prefers receiving information verbally?
• Which term refers to a group of available skilled workers or a resume database a company can use to recruit in a particular location?
• Which term describes compensating employees based on outcomes and behaviors?
• Which term refers to thinking skills and mental abilities?
• Which term is used to describe an organization that attracts, motivates, and keeps good employees?
• What term refers to a business philosophy in which an organization helps to improve social and environmental problems?
• Which term means a job, typically in a new location?
• Which term describes employees who have the capacity to grow into higher levels of leadership in the organization?
• Which term describes a group whose members are all the same or similar, the opposite of heterogeneous?
• Which term describes a group of people connected by shared interests who communicate through channels such as social media?
• In high-context cultures, communication relies more on context and relationships than on explicit words. Which term describes this communication style?
• Which term describes a group of employees working on the same project but located in different countries or cultures?
• Increasing the scope of a job by extending duties and responsibilities, generally without changing pay or status.
• What term describes the time it takes for a person to acquire new information and skills and to perform successfully?
• What term describes a person who receives mentoring?
• Which poster tells when employees can expect to be paid?
• Which term refers to a plan describing the legally required storage duration for key documents?
• Which data framework is used for planning purposes and stands for Political, Economic, Sociopolitical, and Technological factors?
• Interactions that involve two or more cultures are described by which term?
• Which type of e-learning involves real-time interaction and scheduled attendance?
• What term describes a company headquartered in one country with operations in others?
• The extent to which something is accurate (for example, the extent to which an exam actually measures what it claims to measure)
• Someone who oversees employees in a department or business unit to assign tasks and ensure work is completed.
• Which act provides COBRA-like coverage for small employers?
• What is the term for the series of steps required for tasks, events, and interactions to create value?
• Which analysis helps an organization compare its actual performance with its potential performance?
• Which act allows aggrieved employees to sue their employer with certain protections in California?
• Exempt employees in California must be paid at least ______ in a weekly salary calculation.
• Which term denotes an employee who is assigned to work abroad or on an international assignment?
• Which term describes the transfer of the positive qualities of a person or thing to related people or things?
• The rule that restraints on engaging in a lawful profession come from which area of law?
• What is the abbreviation for the measure comparing the hours of part-time employees to full-time employees?
• What is the term for the rate at which employees miss work due to illness or personal reasons?
• What term describes a company whose voting stock is more than 50% owned by another company?
• Which rule requires employees to follow the tax laws of the country where they are working?
• Which type of e-learning requires participants to attend at scheduled times and interact in real time?
• Which staffing orientation describes filling important positions in an international organization by hiring from the country where the organization has its headquarters?
• Which term describes actions aimed at correcting historical inequalities for certain groups?
• A situation in which an employee's coworkers create an uncomfortable work environment, often through inappropriate sexual behavior or discrimination is called:
• Employees of diverse cultures and backgrounds who are part of an organization's workforce.
• Which agency investigates complaints involving discriminatory retaliation in the workplace?
• A company that has operations and services in different parts of the world.
• Which term describes the reuse of land previously used for industry or manufacturing?
• Which characteristic is required for protection of a trade secret under California law?
• Which term refers to the values and beliefs that shape a specific group, such as organizational culture, national culture, generational culture, and professional culture?
• Which description best defines an adverse employment action under discrimination laws?
• Which HR metric measures employees leaving the organization for various reasons?
• Which regulation is commonly associated with strengthening internal controls and corporate governance in U.S. public companies?
• ERISA primarily governs which type of employee benefits?
• Which statement is true about the ADA's undue hardship standard?
• What term describes a person hired part-time to work under a contract or for a fixed period of time?
• What term describes an employee's main responsibilities or tasks to succeed in a job?
• What does the acronym EDD stand for?
• Which term means to push or move forward a plan or project?
• What policy prohibits the use of languages other than English in the workplace unless exceptions apply?
• Which term refers to finding suitable jobs for applicants?
• Which of the following is NOT one of the six classifications of exempt employees?
• Which term refers to payments or allowances organizations give to employees, including medical insurance, taxes, pension, education reimbursement, and car or clothing allowances?
• Which term refers to money paid to workers in the form of hourly wages, salaries, commissions, and bonuses that an employer pays regularly and consistently?
• A method of scheduling work that allows employees to work a standard workweek over less than a five day period with a number of California requirements?
• Within how many years must a discrimination complaint be filed with the DFEH from the date of the alleged act?
• The transition challenges that a person experiences when returning to his or her home country after living in another culture
• Which term covers the part of human resource management that deals with training employees and giving them the skills they need to do their jobs both now and in the future?
• Payments or allowances that organizations give to their employees (for example, medical insurance, social security taxes, pension contributions, education reimbursement, and car or clothing allowances) are called what?
• Which entity settles wage claims for unpaid wages, overtime, or vacation pay?
• Which hiring method focuses on assessing job-related behavior from a candidate's past employment to predict future performance?
• What is the minimum number of employees for an employer to be covered by IWC wage orders?
• Which HR metric includes advertising, recruiting fees, travel, and relocation costs for hiring a new employee?
• Someone who translates spoken language by speaking or signing.
• Which process is used during hiring to verify credentials and possible criminal activity?
• Which term refers to the confirmation of specific achievements or characteristics given by an authority, usually by issuing a certificate or diploma after a test?
• What must all employees receive upon hire?
• What is a written contract granting rights to license IP to a licensee?
• Which term describes the management of products and processes that show concern for health, safety, and the environment?
• Which accounting method recognizes a company's financial performance by recording income and expenses at the time a transaction occurs, rather than when cash is received or an invoice is paid?
• What term refers to organizations that function like trade unions and represent workers' rights, common in Europe and the UK?
• Coaching aimed at helping employees navigate diverse cultural contexts is best described by which term?
• Wage Order 1 corresponds to which industry?
• Which scheduling approach allows employees to vary the start and end times of their workday without reducing total weekly hours?
• Which wage order applies to the Mercantile Industry?
• What is another name for the graphic representation of authority and responsibility within a company, showing all work processes?
• Which term describes following established laws, guidelines, or rules?
• The unique benefits, costs, and value that a business delivers to its customers
• Which term is defined as the extent to which a test score predicts future job performance?
• A group of available skilled workers or database of resumes that a company can use to recruit in a particular location is called what?
• Which term describes shifting an employee to a different location or role to optimize staffing and avoid layoffs?
• Which California agency was established in 1913 to regulate wages, hours, and working conditions?
• The Asbestos Notification Act became effective on which date?
• What term describes the amount of money needed to recruit a new employee, including advertising, recruiting fees, referral fees, travel expenses, and relocation costs?
• FEHA uses which term to describe prohibited actions by employers?
• Which term refers to a policy that prevents an employee from competing after leaving a job?
• What term describes a financial review of various options to determine if the benefits are greater than the costs?
• What term describes benefits beyond salary provided by the employer, such as medical insurance and retirement contributions?
• Which term describes the inability of employees to advance further in the company due to mediocre performance or lack of opportunities?
• Which term describes someone with extensive knowledge or a superior role within an organization?
• Administrative Exemption requires the management of the organization, regularly directs the work of two or more employees, has the authority to hire and/or fire employees (or their suggestions are used), exercises discretion and independent judgement, and earns a normal salary at least two times the state minimum wage.
• Which term describes the process in compensation that compares external market salaries for similar jobs?
• Which term describes the movement of employees across international borders for work assignments?
• DLSE stands for which department?
• Which term is a cause of distress that can lead to an official complaint such as difficult work conditions?
• Which model measures the impact of employee training and development programs on business goals?
• Which analysis helps determine the gap between current performance and potential performance?
• What term describes the disorientation resulting from re-entry into one's home culture after expatriate assignment?
• What is the process of changing a message from one language to another while preserving meaning called?
• Which term describes people who provide business, social, or cultural data to others?
• What HR metric counts the number of employees who leave for reasons such as resignation, termination, retirement, sickness, or death?
• Which term describes rating employees higher than their actual performance deserves?
• What term refers to payments employees receive for meeting goals by a certain time; also payments for insurance?
• Which term describes the set of personal qualities that facilitate effective communication across diverse cultures?
• Which concept describes the sequence of activities a firm uses to convert inputs into outputs?
• The number of employees who report to one manager in an organization; the more people that a manager supervises, the wider the span of control.
• The lasting beliefs of members of a culture about what is good or desirable and what is not
• Which term would you use for a business arrangement where two or more organizations collaborate and share risks and rewards?
• Which of the following best describes compensation?
• Which method of paying expatriates includes both home currency and host currency components?
• A Nondisclosure Agreement primarily prohibits:
• Which term describes technology that supports human resources functions?
• Which of the following is NOT an element of establishing a prima facie case of discrimination under Title VII?
• In which regions are works councils most common?
• Who is defined as someone who organizes, manages, and assumes the risks of a business or enterprise?
• The Transportation Industry is covered by Wage Order number?
• Which term refers to the range between the minimum and maximum pay for similar jobs?
• Signs that confirm the economy has already changed (for example, the unemployment rate) are
• Which HR activity is most central to aligning people with organizational strategy?
• What is the full name often abbreviated as PAGA?
• What term describes the disorientation experienced when living in an unfamiliar way of life due to immigration or visiting a new country?
• Which term describes the practice of combining employee benefit programs across a multinational organization to save money?
• If a firm wants to know the total number of employees currently employed, this metric is called what?
• Which agency investigates complaints alleging discriminatory retaliation in the workplace?
• Which term means to place in a line or arrange in a similar way?
• Which term is used for the money paid for work, including wages and benefits?
• Which term is used to describe the verification of an applicant's background by contacting references?
• Which term is the shortened form for 'biographical data', used to capture education, background, and work history?
• Which agency is part of the Department of Labor responsible for enforcing ERISA?
• What term denotes statistics about groups of people such as age, gender, income, and ethnicity?
• What term describes a production method in which one company hires another company to manufacture parts or goods under its label and according to its specifications?
• Which term describes a department or division where people have similar specialties or skills, such as accounting or IT?
• A term used in cultural studies to represent work-oriented societies, one of Hofstede's Cultural Dimensions, the opposite of femininity.
• Which term refers to a test to measure a candidate's suitability for a position based on the required personality traits and aptitude?
• Which term describes informal obligations between an employer and employee that influence their interactions?
• Which term would be used to describe events outside an organization that may impact its operations or finances?
• Which term refers to extra time worked beyond the normal hours of employment, or the payment for that time?
• What term describes an increase or decrease in pay based upon changes in economic conditions in a geographic location or country?
• EBSA stands for which agency?
• Which term refers to a specific area within an organization such as marketing or accounting?
• Which term describes a company that is majority-owned by another company?
• Which term refers to the formal process employees use to raise concerns about work-related issues?
• To place in a line or arrange in a similar way, which term describes this action?
• Which term describes the practice of choosing the best employees for a job regardless of nationality or location?
• Which term refers to programs that support employee well-being and balance work and personal lives?
• Regarding medical examinations in California, which statement is true?
• If the EEOC finds harassment under the PDA and the pregnant employee disagrees, what action can she take?
• Which statement best describes unpaid internships?
• What is the belief that one's own culture is the center of everything and other cultures are less important?
• Which term describes the sale or transfer of a business unit to another company?
• An indicator of a problem, or something that calls for attention is called
• An organizational structure in which employees share responsibility for the operation of a company is known as what?
• What is the term for advancing an employee to a higher rank with increased responsibility and pay?
• Which term describes start up of a new business plant or operation, usually in a new location?
• Which body was established in 1913 to regulate wages, hours, and working conditions in California?
• Which enforces judgments for unpaid wages and penalties?
• Which term describes a live, online instructional session?
• Which industry is associated with Wage Order 11?
• Which term refers to the legal requirements outlining benefits to provide economic security for workers and their dependents?
• Which category must be paid at least two times the minimum wage in a weekly salary calculation?
• Which term means giving a number to a measurement of something?
• Which term refers to a set of voluntary rules to advance human rights and equality in organizations?
• Which term describes a non-profit, voluntary, independent organization not connected to any government, typically working to improve social or environmental conditions?
• What is a competency model?
• What U.S. law prohibits discrimination against an employee based on disability?
• Under the ABC test, which statement is true?
• What is the abbreviation commonly used for the Online Privacy Protection Act?
• Which term best describes treating the world as a single market, without dividing into country-based markets?
• Employee benefits mandated by federal or local laws, such as social insurance and unemployment insurance, are known as what?
• Which term describes a period of time that an employee is given to be on leave, away from work; it can be either paid or unpaid and either short or long term in duration?
• What term refers to the business or organization that is buying another business?
• Which term refers to the interaction between employees and an organization, including communications, conflict resolution, and career development?
• Pregnancy conditions are treated the same as other temporary disabilities under the law.
• Which term describes the learning approach that combines in-person and online instruction?
• Which term refers to money for a specific purpose?
• An expatriate who works for a foreign company located in the host country is best described as what?
• Which term in Hofstede's model describes the cultural tolerance for hierarchy and unequal power?
• Which term refers to the support provided to relocating employees, such as home-finding and tax advice?
• Pregnancy Leave: When is Pregnancy Disability Leave required?
• Which concept involves applying Specific, Measurable, Achievable, Relevant and Time-based goals to help a company achieve business success?
• Which interview method ensures all candidates are asked the same questions in the same order?
• For employers who employ drivers, which device may be used to monitor driver performance under special provisions?
• Which term means something intended for a specific person or purpose?
• The idea that there is a clear definition of what is right and wrong.
• Which poster advises employees of their sick leave rights under the new law?
• Which organizational practice encourages employees to speak directly with management rather than going through bureaucracy?
• What term describes the procedure used when a company wants to hire a new employee to fill a position (also called 'job requisition')?
• Which act governs the use of background checks and investigative consumer reports for employment decisions in California?
• Which term describes a period of time when an employee engages in activities outside their regular job duties?
• A graph with a vertical and horizontal axis with dots at each data point, also called a scatter plot or dot chart, is known as what?
• Which term refers to compensation components received by employees beyond base salary, such as health insurance?
• Which option best describes the method where overtime is computed using a weighted average of the regular rate for the pay period?
• Which term is typically used to describe the department that administers unemployment insurance and payroll taxes?
• Which term best describes FEHA's enforcement focus?
• Which term describes changing the process of applying for a job or the work environment for a qualified person with a disability?
• Which term refers to computer software that integrates information across all areas of an organization and also manages external contacts?
• Low-context culture
• Which concept describes pay linked to how well the employee meets expectations; better performance results in more pay?
• Which policy ensures expatriates' combined home and host taxes are no more than they would have paid if they remained in their home country, with the expatriate's company paying any additional taxes?
• Which term refers to teachable skills that can be quantified such as typing, writing, reading, calculating math, or using a specific computer program?
• Which term describes a diagram used to assess business processes and is sometimes called process mapping?
• Which concept focuses on ensuring the responsibilities of a role match an employee's capabilities?
• Which term describes non-monetary privileges such as a car or club membership attached to senior roles?
• Which personal right is explicitly listed among the inalienable rights in California Constitution Article 1?
• What term describes stock with rules about when it can be sold, usually with a time-based vesting on transfer?
• Which agency enforces Workers' Compensation Insurance Coverage statutes?
• The process of identifying candidates who are qualified to do a job by using proactive recruiting techniques.
• Which term describes an organization that encourages employee development, innovation and continuous learning in order to remain competitive in the business environment?
• Which term refers to the process of turning an organization into an employer of choice?
• Which term refers to the image an organization presents to its employees, stakeholders, and customers?
• Which term describes the flow of information from management to employees?
• Which term describes compensation calculated on a time, task, piece, or commission basis?
• Which concept refers to the beliefs guiding behavior in a culture?
• Who is the recipient of benefits under a will or policy?
• Which term best describes a plan of action that starts by examining the current state of an organization and then deciding how to reach the best future state?
• Motivate employees by giving greater responsibilities and more variety.
• What is the shortened term for 'biographical data', the information about a person's education, background, and work history?
• Which performance-evaluation method records specific incidents that illustrate strengths or areas needing improvement?
• An organizational model that combines different operational, functional, product, and geographic structures is called what?
• Which term describes a culture that communicates indirectly and builds relationships slowly (for example, Japan)?
• Which term describes compensation paid for injuries, damages or unfulfilled obligations?
• A way to develop employees by giving them different jobs to perform.
• What term describes an education method using TV, DVDs and CDs, computers, and the Internet, where students are not physically present with their teacher?
• Which term describes the process of becoming a member of a team, organization, or culture?
• Is it a Title VII violation to hire or not hire based on race, gender, nationality or religion even if customers object?
• The people in a company who will be developed to move into higher levels of leadership over time are part of the
• Which term describes a method of training in which instructors, students, and content are located in different places, potentially forming virtual classrooms?
• Which concept involves teaching employees the skills and responsibilities of other positions to increase staffing flexibility?
• Which term describes the balance of benefits and rewards an employee receives in return for performance, including intangible rewards such as development opportunities?
• Which statement best defines harassment under the PDA?
• An organization's voluntary obligation toward the environmental good.
• Which term describes the method for choosing the best candidate for a job?
• Which term describes the process of defining a company's direction for the future through analysis, development, implementation, and evaluation?
• Which HR interview is conducted to get feedback about the job, the work environment, and the organization?
• Which term focuses on preparing for future leadership by identifying and developing potential successors?
• Internal group for primary business functions such as production and sales
• What term means all citizens are subject to the laws of their country, no individual is above the law?
• Disparate Impact refers to...
• No-Solicitation Agreement prohibits:
• A method of ranking human needs in a pyramid, with basic physical needs at the bottom, and psychological needs at the top.
• Which term describes work groups that conduct the major business of an organization, such as manufacturing or sales?
• What is the term for an organization that provides locations for exams on certain dates?
• Which term describes a position in one country filled by a person from another country who moves there to live and work?
• Which Wage Order is linked to the Construction, Drilling, Logging and Mining Industries on-site occupations?
• Which term describes changing words from one language to another while preserving meaning?
• Which agency is primarily responsible for handling wage disputes and payroll-related compliance in California?
• A person or company that sells services and/or products, such as a recruiting firm, financial consultant, or relocation company
• Organizations that do business with government entities must pay employees engaged in certain crafts a wage that is often higher than the minimum wage. What is this wage called?
• Which statement about California recordkeeping is true?
• Which term refers to the shared values and beliefs shaping a group’s behavior, such as organizational culture or national culture?
• Which statement applies to trainees in relation to regular employees?
• Which exemption is described as requiring the management of the organization and directing the work of two or more employees?
• Which interview method involves each interviewer asking the candidate the exact same questions in exactly the same order?
• What term refers to the number of employees an organization has on its payroll?
• What is a person who is learning and practicing the necessary skills for a particular job called?
• What describes the benefit where an employer pays for some or all educational courses completed by employees?
• Which term describes on-the-job training for trainees that does not affect production speed or quality?
• Which exemption is associated with licensing in fields such as law, medicine, dentistry, optometry, architecture, teaching, or accounting?
• Which term describes the process of recruiting, integrating, and developing new workers, developing and keeping current workers, and attracting skilled workers?
• The term for immunity from the host country’s laws granted to diplomats is what?
• What term describes the legal process where two organizations combine, possibly with one purchasing the other?
• When an employee is paid two different rates for different tasks in the same pay period, overtime is calculated using which method?
• Which agency investigates prevailing wage law complaints?
• Employers who contract with certain cities or counties must pay employees a higher-than-minimum-wage rate for all work conducted for the specific contract. Which wage type is this?
• Which term describes a work assignment outside the home country that is usually less than 6 months long?
• In a data set, the value that occurs most frequently is called the
• Which wage order applies to Miscellaneous Employees and provides regular mail service, radio and/or telephone access, and housing visitor access as described?
• What is conflict resolution?
• Disparate impact on older employees may violate the ADEA unless the policy is based on what?
• Ski Establishment is protected under IWC orders and is eligible for overtime pay, meal and rest breaks, and minimum wage.
• Amicus briefs are filed by individuals or groups who are not party to the case but have what kind of interest?
• Which term is a visual tool used to organize factors that contribute to outcomes, commonly known as a fishbone diagram?
• What term describes the business arrangement where a company licenses its brand and operating method to another party in exchange for ongoing payments?
• An economic theory that is strongly against any government interference in business affairs is
• Which term denotes an employee's regular or usual job or position in a company?
• Which term means people who are similar to one another in age, background, profession, or status?
• Which term refers to the methods, processes, or activities that have proven to produce outstanding results for organizations?
• What term describes a pay strategy that links employee pay to desired results, behaviors, or goals?
• Which term describes a partnership between organizations that helps both sides?
• Which term describes the legal combination of two organizations, which may involve either a merger or an acquisition?
• In governance, which term describes a system in which employees share responsibility for the operation of a company?
• Who is someone who monitors another person or activity, such as supervising an examination?
• Which concept involves identifying and analyzing what an organization needs to achieve its goals in terms of employees’ size, type, and quality?
• Which term describes a process for resolving disputes outside formal litigation?
• Which notice is used when an employee's wage rate changes?
• Which term means supporting an idea or cause to influence outcomes?
• The implied covenant of good faith and fair dealing is primarily about ensuring which of the following during performance?
• Lump-sum compensation
• What term refers to a lump-sum payment made to an employee when their employment ends?
• What is the term used for the shift of the burden to the plaintiff when the employer offers a legitimate nondiscriminatory reason for the action?
• Which term describes the relationship between management and employees guided by laws and regulations?
• The hourly wage, usual benefits, and overtime that most workers receive in a certain location are called what?
• What term refers to the spread between the lowest and highest pay for similar jobs in an organization?
• What term refers to a task that is part of an employee's job description?
• Which policy protects employees' right to participate in political activities in California?
• Which term describes an organization that is arranged by function, such as accounting or IT?
• The total number of individuals who make up the workforce of an organization is known as:
• Which report is specifically referenced for reporting to the New Employee Registry rather than standard I-9 verification?
• Which system is designed to administer, track, and report on employee development opportunities such as classroom and online events?
• Which worker group is used as an example that must receive at least 85% of the minimum wage for a 40-hour week, regardless of hours worked?
• Which term refers to the steps that employees must follow when they want to express their concerns about work-related issues to their employer?
• What is the term for acquiring and using information about the internal and external business environments that influence an organization's strategy?
• What term refers to a written document describing an employee's work activities?
• Which term is associated with the description: 'when an experienced person shares knowledge with someone who has less experience' (also called 'mentoring')?
• Which term describes new workers who may be paid less than the minimum wage during initial hours?
• Which term describes actions related to new ideas or starting new plans?
• Which term refers to someone with extensive knowledge of a subject or a person in a superior position?
• A strategy to improve job satisfaction by increasing autonomy and meaningful responsibilities.
• What term describes a business that includes everything needed to start operating in a given location?
• Laws outlining benefits to provide economic security for employees and their dependents are called.
• What term describes a human resources position that works only on HR responsibilities within an organization?
• Which legal doctrine makes a person liable for the negligence or crimes of another person?
• Which process helps new employees learn policies, procedures, and culture in addition to job duties?
• Which term denotes a group of ethical guidelines for global business operations?
• Which external party sells services or products to the organization?
• Which term refers to resolving conflicts between people or groups, such as lawsuits, arbitration, and mediation?
• Which term refers to a company that recently began operating and is in an early phase of development?
• Which term refers to services that support employee well-being and help balance jobs, families, and personal lives?
• Executive Exemption applies to employees licensed by the State of California in fields such as law, medicine, dentistry, optometry, architecture, teaching, or accounting, whose occupation is a learned or artistic profession, and who generally exercise discretion and independent judgement, and are paid at least twice the minimum wage.
• What term refers to a group of connected individuals or a computer system that allows access to shared resources?
• Signs that show the economy will change before it does (for example, a rise or fall in interest rates) are
• Which term describes the cognitive bias where the first information seen dominates subsequent judgments?
• Under FEHA, what approach should an employer take regarding religious observances?
• Which statement about discretionary bonuses is true?
• Which act requires any person, agency, or organization doing business in California to notify affected persons in the event of a database breach?
• Which term describes the plan or process of aligning personal development with organizational goals?
• In HR operations, which term describes using a single central source to deliver finance, purchasing, payroll, and IT services?
• Which characteristic cannot be used as a Bona Fide Occupational Qualification?
• The number of direct reports a manager has is called the ____.
• Which term describes a plan identifying threats and risks to protect employees and assets and ensure continued operations during disasters?
• Which wage system pays the employee for each unit of production at a fixed rate?
• In an organization, an approach where administrative services are provided from a central source to multiple locations is called what?
• Which term describes a monetary or non-monetary reward to motivate an employee?
• In the firing example described, the employer's excuse is a ...
• Which term describes a planned process that uses behavioral science to improve how an organization functions?
• Interacting while in the presence of another person, as opposed to on the telephone, a webinar, or e-mail, is described as what?
• Which term is used for the graphic representation of authority and responsibility within an organization, including work processes, commonly called an organization chart?
• Groups of occupations based upon type of work performed, skills, education, training, credentials.
• The Industrial Welfare Commission was established to regulate wages, hours, and working conditions in which jurisdiction?
• Which law prohibits harassment and discrimination in employment in California?
• Which term describes a benefit that allows eligible employees paid time off during a specific time period for study, rest, or travel?
• Upon termination, which wages must be included in the final pay?
• Which concept is defined as the extent to which a score on a scale or test predicts future behavior?
• Under the ADA, which person is considered covered?
• Which interview type predicts future performance based on past work behavior?
• Employers may use reference checks and background investigations to screen applicants in accordance with which Act?
• Which term refers to a person who possesses desirable skills and is being considered for a position but is not seeking a job change?
• A group of employees with the same job who join together to ask for better wages, benefits, or working conditions is called what?
• Which term refers to (EAP) services and counseling that employees receive to help them solve problems that could affect their work productivity?
• What term means an oversimplified opinion, image, or attitude that people from a particular group are all the same?
• Which protections are provided by HIPAA?
• What do company sponsored medical plans that help employees pay for the cost of doctor visits, hospitalization, surgery, and so on typically called?
• Which term describes a team or division focused on applying best practices within a specific area to achieve strategic goals?
• Which legal concept describes a situation where home-country law does not apply because it conflicts with laws in the foreign jurisdiction?
• Which term describes a physical or mental condition that limits, but does not prevent, the performance of certain tasks?
• Which term best describes a person assigned to work in a foreign country for an extended period?
• Which term describes a person or department that deliberately causes change within an organization?
• Which term describes an organization that views the entire world as one market?
• Which term refers to the standard patterns or expectations within a group or organization?
• In expatriate compensation, which term describes a salary maintained at the home-country level?
• Which term is used to describe a five-step instructional design model used for systematic training development?
• Which term refers to the overall state of health, including physical, mental, and social aspects?
• A test used to hire or promote employees to management positions; it measures the candidate's ability to prioritize and respond to daily tasks.
• Which statement best defines Disparate Impact?
• Which term describes individuals who are similar in age, background, profession, or status?
• What is the term for gathering information from the past to identify patterns that help predict future outcomes?
• Which term describes a company that thinks globally but acts locally, with a clear global strategy and local adaptation?
• Which term refers to a diagram used to assess business processes and is sometimes called workflow mapping?
• English Only Policies in California workplaces are illegal unless exceptions are met, including which of the following?
• What term describes a view of the world that does not consider other ways of living and working?
• Which term is a method of giving employees a numerical rating for traits such as reliability or honesty?
• Which term refers to a short description of an organization's main purpose that remains relatively constant over time?
• Which poster is commonly cited as the source of California wage orders that govern wages, hours, and working conditions?
• Which term refers to a demand for money or other goods in exchange for releasing a person or property?
• Which category of California contracts requires maintaining a drug-free workplace and compliance with anti-discrimination and wage/hour laws?
• Which term describes the practice of granting rights to use a brand and business model across locations?
• Use of objective skill assessment data combined with common sense to determine the best fit for a specific job.
• Which department of the United Nations deals with human and labor rights?
• What term describes unwelcome verbal, visual, or physical conduct of a sexual nature that is offensive or inappropriate?
• Which term best describes the people-facing communication and collaboration capabilities needed to work with diverse colleagues?
• Which agreement requires assignment of rights to inventions to the employer?
• What is the document that outlines terms for renting a property called?
• Which term is a benefit management offers to employees as motivation for producing specific results?
• Which acronym stands for the California department that enforces wage and hour rules?
• Which document prevents the use or disclosure of defined confidential information?
• Which term describes the practice of increasing expatriate base pay to offset taxes due to overseas compensation?
• Which term describes a practice in which a company increases an expatriate's base pay to cover the additional taxes the expatriate owes because of extra benefits and overseas allowances?
• What term best describes a graph with a vertical axis, a horizontal axis, and data points?
• Which phenomenon occurs when smart and talented people leave their own country for better opportunities?
• Which term describes a documented discussion about an employee's development and performance that involves managers, HR, and the employee?
• What term refers to a solution to a specific problem that is not planned, or cannot be used in other situations?
• The skills and behaviors that will help an employee succeed in a specific job.
• Wage Order 2 corresponds to which industry?
• What term describes compensation that excludes benefits, bonuses, or commissions?
• Long-term assignment
• Which term describes rating employees from best to worst against each other according to a standard measurement system?
• Which term describes Geert Hofstede's concept of hierarchical relationships, where high power distance signifies strong hierarchies?
• Professional Exemption requires the employee to be at least eighteen years old, to regularly work more than fifty percent of their time away from the employer's place of business, and to perform duties generally engaged in selling or obtaining orders for products, services, or facility use.
• What term refers to the skills or knowledge that an organization or employee needs to do its work?
• What term describes the EEOC's process to resolve discrimination disputes after a finding?
• What is the time it takes for a person to understand and retain information?
• Which term describes computer software that administers, tracks, and reports on employee development opportunities such as classroom and online events, e-learning programs, and training content?
• What type of interview questions require extensive responses?
• Discrimination in which of the following actions would violate Title VII?
• What term describes two or more organizations that come together often to save costs by eliminating duplicate jobs?
• After a discrimination charge is filed, what document may the employer file with the EEOC to explain the situation?
• What term refers to standards used for comparison?
• If the EEOC finds reasonable cause to believe discrimination occurred, what informal process does it use to try to resolve the matter?
• +Which term means supporting an idea or cause to influence outcomes?
• What term means the people working for a single company, industry, or geographic region?
• Which DLSE unit is responsible for litigation and court filings on behalf of the division?
• Which term describes a schedule with two shifts in one day separated by more than one hour?
• For a work period longer than five hours, a nonexempt employee is entitled to which meal break?
• Which term refers to a system of rules and processes the organization creates to comply with local and international laws, accounting rules, ethical norms, and environmental and social codes of conduct?
• Which term describes the process of negotiating agreements or solving problems?
• Which term refers to the explicit rules governing the rights of individuals that are enacted by governments?
• Which term denotes learning primarily through performing daily job duties and tasks?
• Which term describes an assessment method that collects job performance ratings from multiple sources such as peers, subordinates, and supervisors?
• Which term describes a collection of positions with similar duties and skill requirements organized into families?
• What term denotes a standard model or pattern considered typical?
• Which organizational model blends multiple structural approaches such as functional, product, and geographic designs?
• In California contracts, what is the implied promise that governs the conduct of the parties?
• Harassment is defined as conduct that is so frequent or severe that it creates a hostile or offensive work environment, or when it results in an adverse employment decision.
• Which term describes a salary structure with broad pay bands?
• Which term describes the unwritten agreement of mutual beliefs, perceptions, and informal obligations between an employer and an employee that influence how they interact?
• Which term is also used to refer to a policy where expatriates' combined home and host taxes are no more than they would have paid if they remained in their home country, with the employer paying any excess?
• Under the ADA, a person is considered disabled if they have which of the following?
• Which concept is demonstrated by rewarding employees for acquiring new certifications or skills?
• Which term describes a person who organizes, runs, and assumes the risks of a business venture?
• Which term is used for the standard patterns considered typical within a workplace?
• Which term describes a method of assessing a job candidate's skills by asking how they would respond to work-related issues?
• Within how many days must employers provide the New Employee Registry report after an employee's start date?
• Which term means unrest, agitation, or turmoil about a government's actions or beliefs?
• Which term refers to discussions which provide detailed information?
• Which term best describes a workforce comprising people from diverse cultures and backgrounds?
• What is the weekly overtime threshold in California?
• How many classifications of exempt employees are identified in California law?
• Under the Equal Pay Act, the prohibition against pay discrimination generally applies to employees in the same what?
• Which term refers to a method that uses multiple exercises and simulations to evaluate candidates?
• Which term describes a trend in human resource management that allows employees to handle many job-related tasks using technology?
• Which term describes a wage system in which the employee is paid for each unit of production at a fixed rate?
• Which of the following constitutes an adverse employment action?
• Which recruitment practice is prohibited by California Assembly Bill 1844?
• Which performance evaluation method ranks employees relative to peers into categories such as excellent, good, or poor?
• Which term is a method used to set the standard score for passing a test?
• Which Hofstede dimension indicates the individual is central in society, opposite of collectivism?
• What term describes a perception based on observations about a group that differs from a stereotype?
• An evaluation of strengths, weaknesses, and development needs of human resources required for organizational performance is called?
• Which policy approach involves a sequence of corrective steps to address ongoing performance issues?
• The Broadcasting Industry is covered by Wage Order number?
• What term describes appeals that review the trial court's record to determine facts but decide questions of law without giving deference to the trial court's findings?
• Which term describes a plan detailing the qualifications required to perform a specific job?
• Which term describes the act of selecting, hiring, and training people for specific jobs, as well as adjusting the workforce as needed?
• Under the Pregnancy Discrimination Act, if a pregnant employee cannot perform her job because of a pregnancy-related condition, what must the employer do?
• Which term describes the ability to manage time at work alongside leisure or family time?
• An international job that requires an employee to live in one country and work in another, traveling regularly between them, is called what?
• A change in an employee's location or task, often to reduce layoffs or to make the best use of employees
• Which term describes the property or asset transfer of selling a business unit to another organization?
• What term describes job advancement through a series of defined positions from lower to higher levels?
• Motion Picture Industry is assigned to which Wage Order?
• Which term is the formal guide outlining expected employee behavior and ethics?
• Which term refers to managing employee data and records as required by an organization or regulation?
• Which term describes a program that allows employees to own shares in the company through defined contributions?
• Which statement about trainee wages is true?
• Commissioned Inside Sales Employee is a classification used for employees primarily in sales with commissions.
• When 2 or more organizations work together and share risks and rewards (also called 'JV').
• Which term indicates employees who are highly valued and perform exceptionally well?
• What term describes an overseas investment in structures, equipment, or property controlled by a foreign corporation?
• Money lent temporarily, usually with interest.
• Which metric represents the ratio of employees who leave their jobs to the total number of employees?
• Which staffing orientation involves recruiting host country nationals to manage subsidiaries in their own country and recruiting parent country nationals to fill management positions at headquarters?
• Laws established by court decisions and legal precedence are known as what?
• What term refers to a benefit which gives employees the right to buy or sell stock in their company at a certain price for a specific period of time?
• NOT a Title VII protected class?
• What term means to formalize an agreement; in testing, to confirm the accuracy?
• Which term describes a business practice where a company uses an outside organization to perform a service, while still leveraging internal staff?
• Which term denotes the range between the lowest and highest wages for similar jobs?
• What is the informal name for an employment recruiter, sometimes referred to as an executive search firm?
• Which term describes the staff approach that seeks the best talent anywhere in the world, regardless of job location?
• Which term refers to actions related to new ideas or starting new plans?
• Which system is described as ERP software that combines information from all areas of an organization and also manages external relationships?
• Which term refers to payments made for money already spent by the employee (for example, travel costs) after the employee has spent their own money?
• What is the term for an additional payment (other than salary) given to an employee when employment termination occurs?
• Which term describes a role in which human resources works closely with an organization to develop strategies and achieve business results?
• Which agency investigates and enforces statutes covering Workers' Compensation insurance coverage, child labor, cash pay, unlicensed contractors, Industrial Welfare Commission orders, and group minimum wage and overtime claims?
• In California, it is illegal to post or display an employee's which information?
• What term describes when an experienced person shares knowledge with someone who has less experience?
• Which concept refers to the benefits and value the firm promises customers?
• What term refers to an attempt to help two or more parties reach an agreement?
• What is the minimum training for supervisory employees on sexual harassment every two years?
• What term refers to a person who learns a trade or skill from a qualified mentor for a defined period?
• What is the term for an agreement for a person or organization to rent a property (leasee) from its owner (lessor) for a specific period of time and amount of money?
• Which term denotes a person's capacity to think logically, plan, and solve problems?
• The employer must conduct a secret ballot vote of the affected work group(s) after the proposal meeting in which process?
• Which term is defined as a written statement of the organization’s future goals?
• Which term refers to a manual that contains information about an organization's policies, procedures, and benefits?
• Which term describes actions an organization takes to ensure it has employees with the right skills to accomplish its worldwide goals?
• Which term means something intended for a specific person or purpose?
• The practice of trying to get a trial held in a location that is most likely to produce a favorable result; also called forum shopping.
• The Wage Order for the Agricultural Occupations is which number?
• Which group must be classified as the team's employees so they are guaranteed worker protections such as fair pay, overtime, and sick leave?
• Which term describes involvement of two or more cultures?
• When an employer requires two distinct shifts in one workday separated by more than one hour, this arrangement is called?
• Which term refers to a retirement plan that tells participants exactly how much money they will receive at retirement and is also known as a defined benefit plan?
• Which recruitment method rewards employees for recommending candidates?
• What is the minimum training for all employees on sexual harassment?
• In a four-stage strategic planning process, what is the first stage?
• An employee who works across geographic boundaries, such as an international business traveler or a short- or long-term international assignee, is known as what?
• If an EEOC charge cannot be settled, what may the EEOC do next?
• The Age Discrimination in Employment Act (ADEA) prohibits discrimination against employees who are at least what age?
• Which HR role focuses on strategy, recruitment, management, and the direction of the people in the organization?
• What notice must be provided at hire listing pay rates and employer information?
• Which term covers the metrics used to determine the effectiveness of HR functions, such as turnover rates and succession planning?
• DLSE is the agency responsible for enforcing wage and hour laws in which state?
• What is the informal process used to resolve discrimination complaints called?
• To retain employees and lower the number of vacancies in a company
• What term describes the average of a series of numbers calculated by adding them and dividing by the count?
• Which term describes a two-part organization design with a 'front' focused on customers and markets and a 'back' focused on product development?
• What term describes transferring operations to a foreign country with skilled, lower-cost labor?
• Money and capital which is spent in order to make more money (examples: stocks, bonds, real-estate).
• What is the name of the permit used for entertainment work by minors, which has a standard six-month form and a ten-day temporary form?
• Title VII applies to which groups?
• An evaluation that compares the salaries for particular jobs offered on the external job market is called:
• Which term describes a company that thinks globally but acts locally, having a strong presence both in its home country and worldwide?
• Which term includes services that help an employee find a new job, such as resume writing and counseling?
• Which term describes a single task that is part of an employee's job description?
• A person who moves to a new country to work on an international assignment.
• Household Occupations fall under Wage Order number?
• A company uses an external firm to administer testing centers for its certification exams and schedules test dates. Which term describes this external firm?
• Which term best describes the set of practices that consistently yield outstanding results for organizations, often used to guide comparisons and improvement?
• In California, a nonexempt employee is entitled to which rest-break provision?
• Which Wage Order covers the Laundry, Linen Supply, Dry Cleaning and Dyeing Industry?
• Which California department handles unemployment, state disability, workforce investment, and payroll tax auditing?
• Which processes licenses and registration for farm labor contractors, garment contractors, car washes, studio teachers, talent agencies, special minimum wage workers, shelter workshops, industrial homework, and individuals using minors in door-todoor sales. Also issues work permits for minors as well as employer permits to employ child entertainers?
• Which term describes strategies for keeping employees from leaving by making work conditions appealing and rewarding?
• Which concept refers to an organization's ability to stay financially viable by meeting obligations and sustaining operations over time?
• Which concept is used to identify the most frequent causes of defects to prioritize improvements in a process?
• Which term denotes a brief period during which employees cannot access or change retirement or investment plans?
• What term means made available for others to use or modify, typically software?
• The overall set of actions and attitudes appropriate to a particular job function is called what?
• Which category of employees must be paid at least twice during each calendar month?
• What is the term for the extra compensation provided to expatriates when posting to countries with challenging living conditions?
• What term refers to discussions which provide detailed information?
• The capacity to stay, hold or maintain something, such as a concept, economy, geography, environment, and so on.
• What does compliance mean?
• Which term describes the indirect costs of operating a business, such as rent and salaries?
• Which term describes an outline of how a company expects employees to behave around the world, typically to prevent bribery and corruption?
• Which term describes compensation that employees receive in addition to base salary, such as health insurance, company housing, and gym membership?
• Which statement is NOT true about trainee training arrangements?
• Model of how businesses receive raw materials, add value to the raw materials, and sell finished products to customers
• Which California agency provides assistance to employers and workers about workplace safety and health issues, approved by Fed OSHA?
• Which term refers to a manager or department that has a relationship with HR in order to provide services to the organization?
• Which term describes work groups that support the major business of an organization with activities such as accounting, customer service, maintenance, and personnel?
• Which term describes a disciplinary action that may be given when an employee violates policy?
• What term refers to a business practice in which the employees of a company work with an outside organization to perform a service?
• Which term means extra pay that employees receive for working in dangerous jobs or places (for example, environments that are hazardous or politically unstable)?
• Which term refers to the arrangement of compensation elements including salary, bonuses, benefits, and retirement contributions?
• Amicus briefs are legal documents filed by which group?
• What term refers to extra pay that an employee receives for accepting an international work assignment?
• How often are nonexempt and exempt California employees required to be paid?
• Which term describes an arrangement in which a contractor operates a project or business in return for a fee?
• Which concept describes the behaviors and results that management expects employees to achieve on the job?
• A legal duty to act solely in the interest of another person without benefit, profit, or conflict of interest unless expressly permitted is called what?
• An Invention Assignment Agreement requires an employee to:
• Which tool measures strategy success by financial and non-financial areas?
• What term denotes the formal or informal evaluation of an employee's progress toward goals and recommendations for development?
• Which term best describes the strategic management of a company's human capital to meet organizational goals?
• A physical or virtual place in which business operates, such as the global marketplace or the online marketplace, is called:
• Which method involves evaluating the relative worth of jobs by comparing them to one another rather than against an external standard?
• Which term describes additional compensation paid to employees who work abroad, sometimes called a mobility premium?
• Which graph shape illustrates a probability distribution that is symmetrical and bell-shaped?
• Which term describes the process of gathering, documenting, and sharing important information to improve the performance of employees and the organization?
• Which term denotes owning part of a company or business?
• Nonprofit organizations, such as shelters and rehabilitation centers, can apply for a special license to allow them to hire numerous individuals without having to apply for a specific license each time.
• Under AB 5, a worker is considered an employee unless they meet all three criteria. Which of the following is one criterion?
• Which document lists the tax money owed to a government?
• An arrangement where two organizations pursue shared goals and share resources without forming a new legal entity is known as what?
• Which initial phase is part of the four-stage strategic planning process?
• When are California employers allowed to use the E-Verify System?
• Which term describes the belief that different cultures have value systems that may differ from one's own?
• Which entity is responsible for human and labor rights on the international stage?
• What is the lowest amount of compensation an employer may offer to perform work, subject to few exceptions?
• What does the acronym DFEH stand for?
• Which term is used for an agreement where an employee can quit or be fired at any time and for any reason?
• Which agency handles discrimination complaints in California?
• What term describes a mentoring relationship where an experienced person shares knowledge with someone less experienced?
• A workweek in California is defined as which of the following?
• Which term refers to a marketplace, physical or virtual, where business occurs?
• Regarding Disparate Impact, which statement is correct?
• What term refers to compensation employees receive in addition to base salary, including health insurance and pensions?
• Which term refers to special non-monetary privileges that come with senior job positions; also called executive perks or fringe benefits?
• Which forms of wages must be accrued and paid out at termination?
• What term describes the average of a group of numbers?
• Which term describes someone who is not eligible to participate in a program?
• Which hiring assessment focuses on job-related behavior from a candidate's past employment to predict future performance?
• Which document allows a charging party to sue after EEOC investigation?
• Which term describes the percentage of a company's employees that must be replaced at any time?
• Which group is allowed a regularly scheduled workweek of not more than forty-eight hours during any month of the year when related business activities are actually being conducted?
• What term is used for the lowest hourly, daily, or monthly salary that employers must legally pay?
• What document must employers keep on file for each employed minor, available for inspection by school and labor officials?
• Investment in programs to help current leaders become more effective and to build future leaders is called
• A common remedy for misappropriation of trade secrets under California law is:
• Which poster alerts employees to their sick leave entitlements under California law?
• What does the acronym UTSA stand for, used in the context of trade secrets?
• If conciliation fails, the EEOC will either sue the employer or close the case and issue a right to sue letter.
• Which concept involves assessing the present situation to determine the steps necessary to reach a desired future goal?
• What refers to a series of corrective actions aimed at addressing an employee's performance problems?
• Which term refers to a person who is on or will go on an international work assignment?
• Under the concept of Business Justification for Disparate Impact, which engineering-related scenario could be justified as described?
• Which term describes programs that provide information to help a person live and work successfully in a different culture, including teaching about cultural values and daily living resources?
• A company assigns an employee to work in another country for a duration; this employee is most accurately described as what?
• Which concept involves identifying and analyzing what an organization needs to achieve its goals in terms of the size, type, and quality of its employees?
• Which term describes the disorientation a person experiences when moving to a new country or culture?
• Which agency investigates child labor?
• Which term describes the amount covered, or the amount of difference between the lowest and highest amount paid for a particular job?
• Which term refers to acquiring and using information about internal and external business environments that influence strategy, such as talent shortages?
• Which term denotes a wage level above minimum wage specifically tied to government contracts with cities or counties?
• Which term is a method for determining the salary of an international assignee based on home country pay rates?
• Which term refers to non-cash rewards such as health insurance and retirement plans provided by an employer?
• Which definition describes a workday in California wage and hour law?
• Which concept integrates quantitative and qualitative metrics to assess strategy?
• Under California Labor Code Section 2802 and Section 9 of the IWC Orders, an employer may not require an employee to pay the cost of these to be used by an employee, except employees who earn two times the minimum wage who may be required to purchase these.
• Employees' knowledge, talents, and skills that add to the value of the organization are called what?
• What term describes the process in which one organization buys another organization?
• The degree to which processes and procedures define job functions and the organizational structure is known as what?
• What organizational structure groups departments by product?
• Which phrase best describes the evaluation of one's own performance, abilities, and developmental needs?
• What term refers to a specific area within an organization, such as marketing or accounting?
• Agricultural Occupations correspond to which Wage Order?
• Identify and develop high-potential employees for the organization's future success.
• What term describes a listing of key documents and the length of time each must be stored or disposed of by law?
• Which term describes a retirement plan that tells participants exactly how much money they will receive on retirement?
• Which test type assesses the degree to which a potential employee's attributes match specified job criteria?
• Which term describes a measurement of employees' involvement, satisfaction, happiness, and loyalty with their employment?
• Which term refers to employees who work however many hours are necessary to perform the tasks of their position and do not receive overtime pay?
• Which statement about de novo appeals is true?
• A way of estimating how much a person should be paid based on what they do.
• What does the acronym SDI stand for in California payroll?
• What is the complaint procedure?
• Work or actions where the motivating factors are material and are measured through monetary rewards, grades, prizes, and praise are called what?
• In the United States, the mechanism by which the government enforces laws to protect citizens, such as guaranteeing a fair trial?
• Which term refers to equal treatment and respect for all employees under U.S. law?
• Which term describes an employee's pay relative to the total pay range for the same job function?
• What term describes a company that has headquarters in one country and operates in other countries?
• Written contract granting rights to use IP
• Which term describes a partnership between organizations that helps both sides?
• If you are in the Household Occupations, which Wage Order applies?
• Which unit is responsible for enforcing statutes covering private contractors with regards to prevailing wage law?
• Laws from one country that apply to that country's citizens when they travel or live in other countries are called what?
• Which term describes a system of tests and interviews used to evaluate employee performance and help select the right candidates for jobs?
• Which concept anchors numerical ratings to behavioral examples?
• Which term describes a method for resolving a disagreement without formal legal procedures?
• What term means having the same results after many tests?
• Which term refers to surveys that gather information on what other companies pay employees and what kind of benefits they provide?
• Which term denotes the startup of a new plant or operation, usually in a new location?
• Which learning method blends face-to-face instruction with online learning?
• Which plan ties compensation to performance, often including bonuses or commissions?
• Profit-sharing, incentives, bonuses or commissions that align compensation with performance
• Which term refers to performing actions or attitudes in a simulated scenario to understand a different viewpoint?
• Which term refers to using past performance to identify employees who can fill future vacancies?
• A measure an organization uses to see its progress and show what it needs to improve is called a
• Which term refers to changes in society and the world as a result of economic trade and cultural exchange?
• A review of median pay for specific positions in the same labor market is called.
• Which term describes the legal combination of two organizations that may involve joining assets or acquisition?
• Which term describes job advancement through a series of defined positions from lower to higher levels?
• Which process involves analyzing the probability of future outcomes to reduce uncertainty in planning?
• Which act provides a framework for aggrieved employees to sue their employer on behalf of the state for violations?
• What is the continuous exchange of information, knowledge, and skills from one context to another called?
• Which term describes a graph with a vertical and horizontal axis with dots at each data point?
• Which term describes ownership rights to information, materials, or methods developed by an organization?
• Performing a scenario in which someone imitates another's actions to understand their viewpoint is called what?
• Which metric measures the average time to fill a job opening from posting to offer acceptance?
• What term is a performance measure used to evaluate the financial outcome of an investment?
• What term describes the act of applying a small investment to yield a high return?
• Under FEHA, the requirement to pursue an administrative remedy before filing a lawsuit is described by which term?
• Which term is the process of evaluating whether a proposed project can be completed successfully?
• What is the minimum number of employees an employer must have to be subject to Title VII coverage?
• Which term is the overarching system for setting goals, measuring progress, and rewarding or correcting performance?
• Which term describes optional employee benefits that add value with little extra cost to the employer?
• Which term refers to something that has happened, or the act of making or improving something?
• What term denotes an increase in wages for meeting or exceeding performance goals?
• Which term describes a group of people connected digitally across different sites and times?
• What describes a method of reasoning that forms a conclusion from general information, the opposite of inductive reasoning?
• Under Title VII, the time to file a charge with the EEOC is 180 days from the alleged violation.
• Which term describes the skills and knowledge gained from day-to-day work experience?
• Which term describes a process used to explore future innovative solutions for customers by combining logic, imagination, and intuition?
• What term refers to the daily money provided for expenses, such as meals and hotels on a business trip?
• What concept describes the ability for employees to manage their work, share information, and make decisions without close supervision?
• A measure an organization uses to see its progress and show what it needs to improve is a
• Which law is the California counterpart to the federal WARN Act, offering more protection to workers?
• Which term describes an organization that does business and is based in the country where it is established, rather than operating in multiple countries?
• Which term refers to the relationship between management and workers governed by laws and regulations?
• Strategy for introducing job candidates to the realities of the position, both good and bad, prior to making a hiring decision.
• Which term describes a positive lifestyle that includes good health, enjoyable recreation and leisure time, and social belonging?
• What term describes the reuse of land previously used for industry or manufacturing?
• Which act governs websites that actively seek information from visitors to complete online employment applications?
• Which term describes the expenses that are in addition to the purchase price, such as maintenance and upgrades?
• Which term is defined as a team or division that uses best practices within a specific area to achieve business goals?
• What term describes money paid in advance or invested as beginning capital?
• Which term refers to the five-step process for designing training programs: analysis, design, development, implementation, and evaluation?
• Which metric measures the proportion of applicants who advance from one stage to the next in the hiring process?
• Which term describes a company that is more than 50% owned or controlled by a parent organization in another country?
• Which term is defined as the metrics used to evaluate HR effectiveness, including turnover and succession planning?
• Which tool is a vertical bar graph with values plotted in decreasing order of frequency and commonly used in quality control?
• What term describes a person who provides mentoring?
• Which code of law regulates civil and criminal justice and personal behavior, derived from the Koran?
• What is the term for the practice of recruiting employees from one company to work at another company?
• Which concept involves steps to improve employees' lives and the communities in which the company operates?
• A study of the major tasks and responsibilities of jobs to determine their importance and relation to other jobs in a company.
• Which term describes the standard wage and benefits paid to most workers in a location?
• Which term describes people who live and work abroad but are citizens of the country where an organization's headquarters is located?
• Which term describes the transfer of employees from one part of the world to another?
• Under FEHA, employers are prohibited from adverse action against an employee or applicant because of:
• What is the metric for the average number of days it takes to hire someone for open job positions?
• Identifying candidates who are qualified to do a job by using pro-active recruiting techniques.
• Which term describes balancing work hours with personal and family time?
• Requires employers with 5 or more employees to provide 12 weeks of leave for bonding with a newborn or adopted child, caring for a family member with a serious health condition, and/or caring for the employee's own serious health condition. This is known as which act?
• Which term refers to the amount of money it takes to fill a position, including direct costs and indirect costs?
• What term describes the help given to relocating employees, including pre-departure orientation, home-finding, tax and legal advice, and in-country assistance?
• There are 17 of these that are specific to certain industries or occupations, enforced by the Division of Labor Standards Enforcement. What are they?
• Which concept refers to the essential knowledge or capability that gives a company a competitive advantage?
• Which option correctly pairs a policy with its described area?
• Which metric measures the percentage of candidates who advance from one stage of the hiring process to the next?
• Which workers contract to do specific work for others and are not employees?
• Which law addresses misappropriation of trade secrets and post-employment restrictions?
• What is consolidation?
• What term describes a legal relationship available to all same-sex and opposite-sex couples in California?
• What term describes using a network of remote servers hosted on the Internet to access, manage, and process data?
• A company that is more than 50% owned or controlled by a parent organization in another country is called a...
• Undue hardship refers to an accommodation that would result in what?
• Which term describes a person who provides services under a contract and is generally responsible for their own tax withholding, not treated as an employee?
• Which term denotes working to promote an effective combination of different people, products, services, and systems throughout the world?
• Which term is also known as 'forum shopping' in legal practice?
• Which term refers to a set of ethical principles developed for global organizations by the Caux Round Table?
• Which item is not one of the EPA factors used to compare jobs for pay discrimination?
• Sets and enforces rules for wages, deductions, vacation, jury/witness duty, meal and rest periods, temporary military leave, the workweek, minors, employee access to personnel files, discrimination, exempt status, independent contractors and more. Which agency is responsible?
• What is the term for the act of one company purchasing another company?
• Under Section 226, pay stubs must be kept for at least how many years?
• What term denotes the central value representing the middle of a pay range for a job?
• Which is non-monetary rewards or benefits for employees such as annual leave, health insurance?
• What term refers to direct, person-to-person communication between two employees?
• Which term means to be qualified to participate in a program or apply for a job?
• Which concept describes the way people process new information and learn most effectively?
• Methods and tools for recruiting, managing, and keeping important employees are described by which term?
• Host-country nationals
• Which term describes a group of people who work in different times, locations, or organizations and communicate using technology?
• Certain On-Site Occupations in the Construction, Drilling, Logging and Mining Industries are covered by Wage Order number?
• Which exemption requires the employee to be at least 18 years old and spend more than half of their time away from the employer's place of business?
• Which agency handles discrimination charges and enforces Title VII?
• Which term means transferring employees to another location for work?
• What is the name of the act that prohibits age-based discrimination in employment for workers 40 and older?
• The deadline extends to 300 days if state or local discrimination law also covers the charge.
• Which agency investigates and enforces statutes covering private contractors with regards to prevailing wage law?
• Which form of support provides guidance to help employees achieve greater success with different cultures?
• What is competency-based pay?
• Which term describes a role in HR that partners with business units to implement strategies and achieve results?
• Which arrangement involves giving employees stock-like benefits, including dividends, but without actually giving them stock?
• What is the term for a method of developing specific skills in which a coach provides information and objective feedback?
• What budgeting method requires approving each budget item from zero rather than only changes?
• What term describes a retirement plan in which an employee defers part of her pay into the plan, the money is invested, and the employee bears investment risk?
• Contractors for state procurement sign a statement under penalty of perjury to abide by anti-discrimination and workplace rules as part of which Code?
• Which term describes a solution to a specific problem that is not planned and cannot be used in other situations?
• Which term refers to the process of analyzing and categorizing data, such as revenue sources or attrition numbers?
• Which term specifically refers to the time it takes to understand and retain information?
• In conflict-of-laws situations, which term describes the exception that allows the home-country law to be non-applicable due to conflicts with foreign laws?
• Which term refers to a direct communication link between people or groups?
• Which department requires employers to post information related to wages, hours, and working conditions in California workplaces?
• What term refers to a person, group, or organization that has a direct or indirect interest in the organization?
• Temporary suspension or termination of an employee or groups of employees because of business reasons is a
• What term describes an employee's progression through each stage of their career?
• Under AB 5, which party bears the burden of proof to show that a worker is an independent contractor?
• Which term refers to technology that lets people communicate over the Internet to share information and resources (examples: Twitter, Facebook, LinkedIn, and podcasts)?
• What term describes the practice of combining different employee benefit programs in a multinational organization to save money and control risks?
• Which term describes a visual tool to organize factors that contribute to certain outcomes, commonly known as a fishbone diagram?
• Which term is defined as a method to help guide and make decisions?
• Which Wage Order corresponds to the Industry Preparing Agricultural Products for Market on the Farm?
• Which statement best defines compa-ratio?
• International standards for employers and employees that become international law when a certain number of governments have adopted them are called what?
• Which term describes a U.S. law that guarantees equal treatment and respect for all employees?
• Which term refers to a chart type that shows the relationship between two variables using data points on two axes?
• Which term describes incorrect conclusions that persist from the first impression despite evidence to the contrary?
• What term describes paying an international assignee a salary that matches the local market?
• Which term denotes the total cash earnings that employees receive regularly, including base pay and incentives?
• Which term refers to a licensing category enabling nonprofit organizations to hire numerous individuals without applying for a license each time?
• Which term describes extra benefits or discounted services offered to employees with little extra cost to the employer?
• What is the term for extra salary paid to expatriates to encourage them to move to a foreign country?
• What term describes something designed to be comfortable and avoid injuries, such as an ergonomic chair?
• What term describes recruitment and hiring focused on a region with inter-regional transfer opportunities?
• What term describes a practice in which organizations take steps to improve their employees' lives and the communities in which they operate?
• If an EEOC determination is issued and the charging party disagrees, what may they do?
• Improper exempt/nonexempt classification may result in...
• A group of employees with the same job who join together to ask their employers for things such as better wages, benefits, or working conditions is a
• Which statement defines competencies?
• What term refers to a collapse, such as a communication or equipment failure?
• An employer cannot provide different benefits or pay based on gender.
• Which term refers to the business or organization that is buying another business?
• The California Family Rights Act applies to employers with how many employees?
• What term means to buy or acquire something through payment or barter?
• An agreement between countries that says an expatriate only pays social taxes to the country in which he or she is working is called what?
• Which term describes a business model that includes everything needed to start operating in a location?
• Holding a permanent job or position without the need for periodic contract renewals is called what?
• Which term describes people who provide business, social, or cultural data to others?
• Which designation provides a legal recognition of a couple's relationship for benefits aside from marriage in California?
• Which term means transferring certain business functions outside of the organization so that the company can focus on core activities?
• Which term describes a person under the age of 18 who works under close observation and does not displace regular employees?
• A commission is defined as?
• The average number of days a job position remains open is called what?
• The general rule about contracts restraining a lawful profession is that they are:
• What term describes a person's ability to function in multi-cultural situations and interact appropriately with people from different backgrounds?
• Industries Preparing Agricultural Products for Market on the Farm are assigned to Wage Order?
• Which concept describes managing products and processes with attention to health, safety, and the environment?
• Financial and non-financial benefits that the employee sees as valuable are referred to as what?
• What term describes the process of contacting a job applicant's past employers or references to verify qualifications?
• What term describes an arrangement between two organizations to pursue common goals and share resources, without forming a new legal entity?
• What is the graphic representation of authority and responsibility distributed within a company, often abbreviated as a chart?
• Which term describes the difference between the lowest and highest pay for a particular job?
• Wage Order 3 corresponds to which industry?
• Research and analysis to determine if a project will succeed is known as what?
• What term refers to the place such as an office or factory where people work?
• Which term refers to services and counseling that employees receive to help address problems that could affect work productivity (for example, drug or alcohol problems or family issues)?
• Which EEOC determination would indicate there is no disability under the ADA?
• Which term is used to describe the process of mapping work steps to improve efficiency and effectiveness in a business process?
• Which term refers to a written statement clarifying what the organization wants to be in the future?
• In the United States, laws that apply in every state (as opposed to laws unique to each state) are called what?
• Which term describes the steps employees must follow to express concerns about work-related issues?
• Which data framework helps planning by analyzing external factors including political, economic, socio-political, and technological aspects?
• Which term describes the change in value of one item compared to another (for example, a cost-of-living differential)?
• What process involves gathering data to verify a candidate's experience during employment screening?
• Negotiations between countries about policies on international trade or investment are called what?
• Which description best summarizes Title VII coverage?
• Which term refers to an Internet site where employees can use educational resources?
• Which organizational design includes a 'front' that focuses on customers and markets and a 'back' that develops products and services?
• PBGC coverage applies when which condition occurs?
• Which term describes the obligation to accept responsibility for one's actions?
• Which term describes the process of becoming a member of a team, organization, or culture?
• Protects only certain defined trade secrets, that is information, including a formula, pattern, compilation, program, device, method, technique or process that derives independent economic value, actual or potential, from not being generally known to the public or to other persons who can obtain economic value from its disclosure or use, and is the subject of efforts that are reasonable under the circumstances to maintain its secrecy. This is the California ___ Act.
• What is the stated purpose of the Investigative Consumer Reporting Agencies Act in employment contexts?
• Which term means to buy or acquire something through payment or barter?
• Which worker group is used as the wage reference example for minimum wage calculations in a 40-hour week?
• Loss of employment positions due to lack of funding or change in work requirements.
• Which term is the formal process of obtaining approval to hire someone into a new position?
• Which term means to challenge an official decision (for example, in court)?
• Which term refers to things that occur outside of an organization that might affect its financial health, employees, products, services, or customers?
• Which term refers to a documented discussion about an employee's development and performance that involves managers, HR, and the employee?
• If the EEOC makes a finding of no discrimination, the charging party will receive a right to sue letter and has 90 days to file a lawsuit.
• Which term refers to extra salary paid to expatriates to encourage them to move to a new country?
• Which flexible work arrangement allows part or full-time employees to work from home via a computer?
• Which term describes activities that take place across the geographic boundaries of two or more countries?
• What is the term for the number of correct answers required to pass a test?
• Interview questions such as 'Are you prepared for this job?' are typically what type?
• Which term refers to a method of education where students attend classes on a computer or on the Internet?
• Which non-cash payment represents an ownership interest in a company (for example, stock options and restricted stock)?
• Which approach systematically plans and guides project activities from initiation to completion?
• Which term is used to analyze the probability of future outcomes to support strategic planning?
• Which type of questions requires extensive responses?
• An employee who has been transferred from their home country to live and work in another country is called a(n):
• The ability to influence other people or groups to achieve a goal is
• Which agency enforces judgments for unpaid wages and penalties?
• What term describes the process of coming to an agreement about something without using a judge or court?
• A bar graph that shows the upper and lower limits in a data set is called a:
• Which agency enforces IWC Wage Orders?
• Which retirement plan tells participants exactly how much money they will receive on a specific later date (usually the day they retire)?
• What term describes employee benefits mandated by federal or local laws, such as social insurance and unemployment insurance?
• A restricted computer network which only allows authorized people to access the site. For example, a company intranet that only allows its employees access to its data.
• To have a second job in addition to full-time employment.
• Which term refers to an interactive seminar on the Internet (usually a live presentation)?
• Which term refers to the practice of maintaining employee data and records as required by law?
• Which term describes the sequence of power in an organization, from the top to the next levels of authority?
• Compatibility between an individual and the tasks required.
• In the following data set, which value is the mode: 6, 5, 8, 3, 7, 8, 9, 8, 4?
• Which law requires notification to affected persons if a database breach occurs in California?
• Which unit handles wage claim adjudication?
• Which performance appraisal method identifies and describes specific events where an employee succeeds or needs improvement?
• Which concept involves evaluating historical data to forecast future events?
• Time cards, voided payroll checks, and wage and tax reports must be kept for how long?
• Which term describes a method of measuring how effective employees are?
• Which term describes a decision process in which a group of people agree to a decision or come to the same conclusion?
• Which term denotes the practical or usable ability to perform a job?
• Time cards, voided payroll checks, and wage and tax reports must be retained for how many years?
• What term describes situations in a country that cause political or economic uncertainty that make it challenging for expatriates to live and work?
• Which term means acquiring backing or sponsorship from a person or group?
• A company that has its headquarters in one country and has offices and operations in other countries; also known as a multinational organization.
• What is the term for extra payment or benefits that an expatriate receives on assignment in a country where living and working conditions are challenging?
• Under California law, which law addresses misappropriation of trade secrets and enforceable post-employment restrictions?
• Setting personal or business targets that require extra effort to achieve?
• Which concept describes how employees and processes are organized into departments and reporting structures within a company?
• Which appraisal method uses behaviorally anchored rating scales with specific examples?
• What term describes a mutually beneficial relationship based upon the common goals of people or organizations?
• What term describes a retention strategy that helps organizations understand why their employees remain with the organization and how they can motivate them to continue their employment?
• Which practice involves appointing relatives or friends to positions in a business even if they are less qualified?
• Which term refers to the combination of various people working together, often with differences in culture, race, generation, gender, or religion?
• Which term describes an obligation to act in another's best interest, without personal gain unless permitted?
• In a firm with operations and production across multiple countries, coordinated globally, what term best describes this organization?
• Which term describes an increase in salary that an employee receives, often for good performance?
• Which term describes an organization that is based in the country where it is established, unlike a multinational organization, which does business in more than one country?
• Which is an example of religious discrimination under Title VII?
• What is the term for the regular movement of employees from one function, time, or place to another as needed?
• E-Verify cannot be used for verifying which group?
• What term refers to analyzing and classifying, such as an analysis of revenue sources or a report on attrition numbers?
• Which term refers to a perspective that helps people understand and function successfully in a range of cultures, markets, and organizations?
• What term refers to methods of motivating employees to stay with the organization and ensuring they are satisfied and rewarded?
• Which wage order is explicitly cited for miscellaneous employees?
• Which Geert Hofstede cultural dimension describes the degree to which cultures accept ambiguity and risk?
• Which term describes the use of habit-forming drugs or substances which impair behavior?
• Which term describes services to improve and maintain the health of employees?
• Wage Order 5 corresponds to which industry?
• Which term describes a brief period during which employees cannot access or change retirement or investment plans?
• What term describes a group of people who interact because they share a common interest, communicating in-person or via technology?
• Which topic is explicitly added to sexual harassment training under FEHA?
• What is the mission of the Department of Fair Employment and Housing (DFEH)?
• Which term describes training where the instructor, learner, and content are located in different places and may form virtual classrooms?
• Which retirement plan provides a guaranteed payout based on a formula, typically defined benefit?
• Which strategic planning technique is used to assess the internal and external environment in which a company operates, identifying strengths and weaknesses (internal) and opportunities and threats (external)?
• Industries Handling Products After Harvest are governed by which Wage Order?
• What does UTSA stand for?
• Which term refers to the indirect costs of operating a business, such as rent, salaries, benefits, equipment, and technology?
• Which benefit plan allows employees to own shares in the company through defined contributions?
• Which California poster must employers display to provide information related to wages, hours, and working conditions?
• What term describes a less experienced employee who is being guided by a more experienced employee?
• Which law requires notification to affected individuals if a database breach occurs?
• Which term describes the attribute designed to reduce injuries, such as ergonomics?
• New workers that have no experience or skill for a specific position may be paid no less than 85% of the minimum wage for the first 160 hours of work.
• What document may the EEOC issue if conciliation fails and it decides not to sue?
• An expatriate salary that stays the same while the employee is on assignment (for example, Tokyo to London) is called what?
• Which term refers to a decrease in a company's workforce to create efficiency and profitability?
• Elimination or reduction of jobs because of downsizing or outsourcing
• A non discretionary bonus is best described as?
• Which agency processes licenses and registrations for farm labor contractors, garment contractors, car washes, studio teachers, talent agencies, and special minimum wage workers?
• Which term describes acquiring knowledge and practical skills while performing daily work?
• What term describes saving money by dividing the costs of a program, project, or business operation?
• Incorrect conclusions due to recent actions weighed more heavily than overall performance are called
• What term names computer software that helps an organization recruit employees?
• Which document states that all people are by nature free and independent and have inalienable rights including privacy?
• Wage Order 4 corresponds to which industry?
• Which term refers to assessments of value or performance, such as job appraisals?
• What term describes the practice of negotiations between countries about policies on international trade or investment?
• Which term refers to standards that become law after adoption by governments?
• What term refers to an organization whose operations occur in more than one country and are interconnected?
• Which agency decides on claims of unpaid wages?
• Which group is protected under the Pregnancy Discrimination Act?
• Which poster is used to inform employees about sick leave rights and is associated with the Healthy Workplaces Health Families program?
• A job evaluation method that compares jobs to each other based on their importance to the organization.
• Which concept measures the success of strategy by integrating financial and non-financial metrics?
• Which term describes the ongoing relationship between employees and the organization, including conflict resolution and compliance with regulations?
• Which term describes a person who translates spoken language?
• Signs that show the economy will change before it does are
• Essential Function of the Job: All employees must be able to perform what?
• Which term means owning part of a company or business?
• Which term describes the process of gathering, documenting, and sharing important information to improve performance?
• Which term describes extra pay that employees receive for working in dangerous jobs or places?
• What term refers to a set of measurements that quantify results, such as ROI or turnover?
• Which term describes an organization that people want to work for because it attracts, motivates, and keeps good employees?
• What term best describes a reward used to motivate employees that can be monetary or non-monetary?
• A description of employee qualifications required to perform a specific job.
• Which term describes an employee's pay compared to the total pay range for the same job function?
• Which staffing orientation focuses on hiring host country nationals for local subsidiaries and expatriates for headquarters?
• The complete pay package including cash, benefits, and services is known as what?
• In performance evaluations, which bias occurs when one favorable trait influences the overall perception of an employee?
• Which term best describes the body of law developed from judicial decisions rather than statutes?
• What is the term for the gathering and analysis of information related to a potential merger or acquisition, including assets, liabilities, contracts, and benefit plans?
• Which retirement plan allows an employee to contribute a portion of income over time to be paid as a lump sum at retirement when the employee's income tax rate will be lower?
• What error occurs when managers rate employees higher than their actual performance deserves?
• What term describes the difference between a person's native culture and a new culture, and the degree of difficulty in adjusting to the new culture?