Which term describes the process of negotiating agreements or solving problems?

Which term describes the process of negotiating agreements or solving problems?

• A. Comply
• B. Conflict resolution
• C. Consolidation
• D. Compliance

Answer: (B)

Conflict resolution is the process of negotiating agreements or solving problems by addressing disagreements, exploring interests, and finding a mutually acceptable solution. In the workplace, this often involves open communication, identifying underlying concerns, generating options, and, if needed, using mediation or facilitation to reach an agreement that works for all parties while preserving working relationships. The other options describe actions or concepts that aren’t about resolving disputes: to comply or compliance means following rules or regulations, and consolidation refers to combining entities or resources.

Conflict resolution is the process of negotiating agreements or solving problems by addressing disagreements, exploring interests, and finding a mutually acceptable solution. In the workplace, this often involves open communication, identifying underlying concerns, generating options, and, if needed, using mediation or facilitation to reach an agreement that works for all parties while preserving working relationships. The other options describe actions or concepts that aren’t about resolving disputes: to comply or compliance means following rules or regulations, and consolidation refers to combining entities or resources.