Which term describes a business practice where a company uses an outside organization to perform a service, while still leveraging internal staff?

Which term describes a business practice where a company uses an outside organization to perform a service, while still leveraging internal staff?

• A. Outsourcing
• B. Corporate social responsibility
• C. Co-sourcing
• D. Contract manufacturing

Answer: (C)

Co-sourcing describes a blended approach where a company brings in an outside organization to perform a service while keeping internal staff involved and working alongside the external team. This setup lets the company leverage the external partner’s specialized capabilities and scale, while preserving internal control, processes, and knowledge transfer. It’s different from outsourcing, where the function is handed off entirely to an external provider with little internal involvement, and from contract manufacturing, which focuses on producing goods rather than delivering services. Corporate social responsibility is about ethical and social obligations, not how services are delivered. So, the term that best fits is co-sourcing, because it captures the collaborative mix of external execution with internal participation.

Co-sourcing describes a blended approach where a company brings in an outside organization to perform a service while keeping internal staff involved and working alongside the external team. This setup lets the company leverage the external partner’s specialized capabilities and scale, while preserving internal control, processes, and knowledge transfer. It’s different from outsourcing, where the function is handed off entirely to an external provider with little internal involvement, and from contract manufacturing, which focuses on producing goods rather than delivering services. Corporate social responsibility is about ethical and social obligations, not how services are delivered. So, the term that best fits is co-sourcing, because it captures the collaborative mix of external execution with internal participation.